Hiring for a leading software group in Kuwait. Female Account Manager with 5+ years experience in IT managed services. Salary KD 1000-1500 + benefits. Online interview. Apply now with Seagull International LLP.
Job Opportunity: Account Manager / Client Relationship Manager (Female)
Location: Kuwait
Industry: Software / IT Services
Salary: KD 1000 – 1500 + other attractive benefits
Age: 30 – 40 years
Interview Mode: Online (in progress)
About the Company
We are hiring for a leading group in Kuwait that specializes in software solutions and managed services. With a strong market presence and a commitment to innovation, the company offers exceptional career growth opportunities for talented professionals.
Role Overview
As an Account Manager / Client Relationship Manager, you will be responsible for managing key client accounts, ensuring high levels of customer satisfaction, driving service delivery excellence, and identifying opportunities for upselling and cross-selling. This role requires a blend of business acumen, technical understanding, and strong relationship management skills.
Key Responsibilities
- Manage and grow a portfolio of client accounts in the managed services domain.
- Act as the primary point of contact for client inquiries, escalations, and contract negotiations.
- Ensure service level agreements (SLAs) are met and proactively address any gaps.
- Collaborate with internal technical teams to deliver seamless IT operations.
- Prepare and present regular performance reports to stakeholders.
- Identify opportunities for account expansion and contribute to revenue growth.
Qualifications & Experience
- Bachelor’s degree in Business, Information Technology, Engineering, or a related field.
- 5+ years of experience in Account Management, Managed Services, Service Delivery, or Customer Success roles.
- Strong understanding of managed services, IT operations, and service management frameworks (e.g., ITIL).
- Excellent stakeholder management and communication skills.
- Strong commercial awareness and contract management capabilities.
- Ability to manage multiple clients and priorities simultaneously.
Benefits
- Attractive salary package: KD 1000 – 1500 per month
- Other benefits as per company policy (housing, transportation, medical, etc.)
- Professional development opportunities
- Work with a reputed multinational group
How to Apply
Online interviews are currently in progress. Interested candidates meeting the criteria may send their CV to resume1@seagullhr.com or contact +91-22-4616 2271/72/73 or 8976964261 for more details.
Seagull International LLP
405, Wellington Business Park II, Near Marol Metro Station, Andheri (E), Mumbai – 400059
www.seagullhr.com
Approved by Ministry of External Affairs, Govt. of India – Regn. No. B-1886/MUM/PART/1000+/5/10289/2023
